Frequently Asked Questions
Here we have collected the questions which the Alpentherme is most frequently asked. Of course, we are also happy to assist you if you have specific questions of your own.
May I use Beauty World without actually visiting the spa resort itself?
Beauty World is located on the 1st floor of the Alpentherme and is also accessible via an external entrance, meaning you don’t have to go through the actual spa resort.
What do I need to data bracelet for?
When you enter the Alpentherme, you will receive a data bracelet with which you can secure your locker in the changing rooms.
Furthermore, it is also used to book all charges which you incur for dining, the sauna, tanning, massage, fitness etc. You will then settle those charges at the exit as you are leaving. Always keep your bracelet with you. You will be charged a fee if you should lose it.
What makes Gastein Cosmetics so special?
Natural cosmetics with the primal power of 3500-year-old Gastein thermal water. This precious water, highly concentrated pure active ingredients, extracts of regional herbs and plant oils serve as the basis for the Gastein Health & Beauty cosmetics line. Available exclusively at Alpentherme Gastein.
Can I take my mobile device with me everywhere in the Alpentherme?
No, mobile phones, smartphones, tablets and PCs are not permitted anywhere in the sauna area or in Ladies World. We ask our bathing guests to respect the privacy of others throughout the spa resort and not to photograph anybody.
Are massages offered?
Aside from classic massages, in the Health Center and Beauty World of Alpentherme Gastein we also offer a selection of special massages as well as massages for pure relaxation.