Dear guests of the Alpentherme Gastein!

Alpentherme Gastein, Sports World and Beauty World are open! In order to enable you to have a carefree and relaxed visit, we will inform you here about some necessary measures to protect against COVID-19.

Thanks to the austrian hygiene law for public baths and spa resorts, you have always enjoyed great protection and security with us. We ask for your support.

It is not possible to reserve or buy tickets in advance.

TIP: We inform you about free capacities from 09.30 a.m. on our website.

Thank you for your cooperation

Help us to ensure that you and all guests have a pleasant and safe stay in the thermal baths by adhering to the following guidelines on your own responsibility. Our employees support you in compliance and ensure good and safe cooperation.

If you have symptoms of illness, we ask you not to visit the thermal baths!

FFP2 protective mask

Wearing an FFP2 mask is compulsory in the entire thermal bath area.

Exceptions:

• On the lounger
• On the way to the pool and in the sauna chamber
• In the restaurant area at the table
• For facial treatments in the Beauty World
• When training in the Sports World, provided the minimum distance of 2 meters can be maintained.

“2G rule” - Vaccinated, recovered
A visit to the Alpentherme is only possible with proof of a vaccination or previous infection. The proof will be checked at the entrance to the Alpentherme. No test options are offered on site!

Overview of valid proof of access to the thermal bath:

Vaccinated:

• Second vaccination: this must not be more than 270 days ago
• Vaccination: if a positive molecular biological test for SARS-CoV-2 was available at least 21 days before the vaccination or proof of neutralizing antibodies before the vaccination, whereby the vaccination must not be more than 270 days ago
• Further vaccination ("booster"), whereby the vaccination must not be more than 270 days ago.

Recovered:

• Proof of recovery from a survived infection with SARS-CoV-2 or a medical confirmation of a survived infection with SARS-CoV-2, which has been confirmed by molecular biology, up to a maximum of 6 months from the date of issue
• Evidence in accordance with Section 4, Paragraph 18 of the EpiG or a separation notice from the person demonstrably infected with SARS-CoV-2, up to a maximum of 6 months from the date of issue
• The Holiday-Ninja-Pass is valid as proof of the school-free time, both for Austrian school-age youngsters as well as for school-age holiday guests from abroad.This exemption applies to school-age young people aged 12 to 15. Further information can be found here.
• More information about test options available in Gastein can be found here.

All guests of the Alpentherme Gastein must show proof of a "low epidemiological risk" prior to access. This means all recovered or vaccinated persons who can meet this proof.

Children up to their 12th birthday are exempt from this rule.

Registration requirement
We are obliged to collect the contact details of our guests so that we can quickly follow up on contact persons in the event of a suspected Covid 19 case. In order to shorten waiting times in the entrance area, you can download the contact form here in advance and bring it with you, already filled out.

Increased hand hygiene

In addition to the usual shower before and after swimming and after every sauna session, we recommend regular and thorough hand washing. Use the hand disinfectant dispenser that has been set up.

The general guidelines for gastronomy apply in the restaurant area and in the sauna bar.

We are in constant contact with the responsible authorities for you and keep you up to date on changes.

Thanks for your support!

BEAUTY WORLD

The Beauty World is open daily from 10.00 am to 07.00 pm for cosmetic applications and massages. Please make an appointment in advance by calling 06432/8293-320. ATTENTION: Treatment is only possible within the framework of the "2G rule" - vaccinated, recovered. That means with proof of a vaccination or previous infection. The proof will be checked at the entrance to the Alpentherme. General information on the "2G" regulation can be found in the Alpentherme Gastein access regulations.

FFP2 protective mask

• Wearing an FFP2 mask is compulsory in the entire Beauty World (except during facial treatment). Please follow the instructions of the staff.
   

This information is continuously updated.

The Executive

(As ofJanuary 11, 2022)

The Alpentherme Gastein health center is open for outpatient and inpatient therapies.
Please make your appointments preferably by telephone on 06432/8293-200 (Mon-Fri 8 am - 5 pm)

Treatment is only possible within the framework of the "2G rule" - vaccinated, recovered. That means with proof of a vaccination or previous infection. The proof will be checked before the treatment. General information on the "2G" regulation can be found in the Alpentherme Gastein access regulations. 

Minimum distance

• The minimum distance of 2 meters must be observed in all areas of the health center. This does not apply to people who live in the same household. In the case of individual therapies, the minimum distance may not be exceeded.

FFP2 protective mask

• Wearing an FFP2 mask is compulsory in the entire health center. Please follow the instructions of the staff during the individual therapies.

Increased hand hygiene

• Use the hand disinfectant dispenser that has been set up.